Terms and Conditions
Welcome to Flat Clearance Sudbury. These Terms and Conditions govern your use of our clearance services. By engaging our services, you agree to comply with and be bound by the following terms.
Service Agreement
Our services include the clearance of flats, removal of unwanted items, and related disposal tasks in and around Sudbury. We ensure that all clearances are conducted efficiently and responsibly.
Scope of Services
- Residential flat clearance
- Commercial property clearance
- Furniture removal
- Waste disposal and recycling
Booking and Scheduling
To schedule a clearance, customers must provide accurate information regarding the property location, items to be removed, and preferred clearance date. We recommend booking at least two weeks in advance to ensure availability.
Confirmation
Once a booking is made, you will receive a confirmation via email or phone. Please review the details carefully and notify us of any discrepancies immediately.
Payment Terms
Payments are to be made upon completion of the clearance service. We accept various payment methods including cash, credit/debit cards, and bank transfers.
Pricing
Our pricing is based on the volume and type of items to be cleared. A detailed quote will be provided prior to commencement of services.
Cancellation Policy
If you need to cancel a booking, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.
Rescheduling
We understand that plans can change. Rescheduling is subject to availability and must be requested at least 24 hours before the scheduled clearance.
Liability and Insurance
Flat Clearance Sudbury is committed to handling your items with care. However, we cannot be held responsible for damage or loss of items that are not clearly marked or for items that we are not contracted to handle.
Insurance Coverage
We carry liability insurance to cover any unforeseen incidents during the clearance process. Please inform us of any valuable or fragile items that require special attention.
Customer Responsibilities
Customers are responsible for ensuring that all items to be cleared are accessible and ready for removal on the scheduled date. It is advisable to prioritize items to avoid any delays or additional charges.
Access to Property
Customers must provide clear access to the property. Any obstacles or restrictions that hinder the clearance process may result in additional fees.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the booking and clearance process will be used solely for the purpose of providing our services.
Data Security
Your information is stored securely and will not be shared with third parties without your consent, except as required by law.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
Amendments to Terms
Flat Clearance Sudbury reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to customers through our official channels.
Effective Date
All amendments become effective immediately upon posting. Continued use of our services constitutes acceptance of the updated terms.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.